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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Contact
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Contact
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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News
IAOP_2017 - 464x207

ISS receives highest rating possible on world's best outsourcers list

For the fifth year in a row, ISS has achieved the highest possible rating on the IAOP Outsourcing Top 100 list
Every year IAOP, the international association of outsourcing professionals, releases a ranking of global outsourcing companies across all industries, and again this year ISS, a global leading Facility Services provider, received 5 stars – the highest rating possible.

“We have a vision of becoming the world’s greatest service organisation, and receiving five stars in IAOP’s rating is a testament that we are moving in the right direction,”
 says ISS Group CEO Jeff Gravenhorst.

“I would like to thank my 494,232 colleagues globally who continuously deliver service performance with a human touch, facilitating our customers’ purpose and working on making us the world’s greatest service organisation.”

The evaluation of the 2017 Global Outsourcing Top 100 companies are based on a rigorous scoring methodology that includes an independent review by a panel of IAOP appointed judges. The judging committee all have extensive experience in selecting outsourcing service providers and advisors for their organisations.

The pool of candidates comprise global outsourcing leaders from all industries, including Accenture, Deloitte, KPMG and hundreds of others. 

Super Stars of the Global Outsourcing 100 

This year, ISS can add a Super Star-title to the rating. IAOP has added Super Star recognitions for companies attaining the “All Star” list for receiving a star in all five judging categories, and “Sustained Excellence” list for companies achieving the top100 or top 20 lists for 5 years or more, both of which ISS lives up to. 

ISS also stands out with maximum score, 8 out of 8 possible, in the categories Customer References, Awards & Certifications and CSR.

“As a responsible company with focus on providing great customer experiences, I am very pleased that we are being honoured for our commitment in these areas. Being a responsible employer and a positive contributor to society have been fundamental to our business in the 116 years we’ve existed and will continue to be so going forward,” says Gravenhorst.

Matthew Brabin, CEO ISS UK & Ireland commented, “It’s thanks to each and every one of our people in the UK & Ireland for their efforts in helping us to achieve this record-breaking accolade. It’s our collective belief that we can – and will – make a difference by adhering to our ethos of delivering service excellence at all points.”

ISS overall score was 7.24 out of a maximum of 8. The average overall score for the Global Outsourcing 100 list was 4.81.

Talk to us

Envelopes_Contact Us for Saffi

For media enquiries
Kenth Kærhøg, Head of Group Communications, +45 38 17 62 05
Lena Stennicke, Global Media Relations Manager, +45 38 17 65 03

For investor enquiries
Nicholas Ward, Head of Group Investor Relations, +45 38 17 62 51
Martin Kjær Hansen, Senior Investor Relations Manager, +45 38 17 64 31

Email: press@iss.biz

About IAOP
IAOP is the go-to association leading the way to improve outsourcing outcomes by bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. IAOP has more than 120,000 members and affiliates worldwide. 

About ISS

The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world's leading Facility Services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.1 billion in 2016 and ISS has approximately 500,000 employees and activities in 74 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers. For more information, visit www.issworld.com.