ISS Hotel Services provides outsourced services to hotels so you can concentrate on your customers. We integrate our staff with your team to deliver a seamless service where we take care of issues like hiring, rosters, HR and performance. You benefit from reduced costs and reduced administrative headaches.
Unlike many of our competitors, our hotel unit is managed by people with experience in your industry. So not only do we understand the challenges you face, we also know how to deliver the bespoke and affordable solutions you require to improve your facilities; from housekeeping through to landscaping and grounds maintenance. Our services include:
- Room cleaning
- Public-area cleaning
- Management and supervision
- Linen management
- Pest control
- Washroom hygiene services
- Spa and leisure club cleaning
Working in partnership with your hotel
At ISS, we will do more than implement solutions that enhance your housekeeping results. We will integrate seamlessly with your culture and operation, working closely with your management team to maintain service quality, contain costs, ensure guest satisfaction and encourage repeat business. Thanks to our strategic partnerships with several brand leaders, we can also use our global purchasing power to pass on savings to you, particularly regarding equipment and materials.
Delivering the benefits to your hotel
Outsource with ISS, and your business will benefit from a fully managed and tailored solution that delivers:
- An inclusive fixed-rate per room with no hidden costs
- Effective resource management to meet occupancy levels
- A dedicated team at each hotel
- Checked and trained team members who are encouraged to achieve their full potential
- The latest ideas and approaches to improve efficiency
- Complete housekeeping management, giving you more time to focus on other areas.